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Board Awards Record $190.2M Read Full Press Release

Pension Fund of the Christian Church

Employer-Sponsored Retirement Products

Overview

As a church plan, Pension Fund is able to offer flexible and worry-free retirement options for employers and their employees. Our team of Area Directors will meet with you to discuss your needs and help you get started.

Individual Savings & Retirement Products

Overview

Whether you’re just starting out or closer to retirement, choose from a variety of products to help you reach your retirement and savings goals.

Program Applicants

Ministerial Relief & Assistance

Our relief programs meet the evolving needs of new, active, and retired clergy and their families to ensure all ministers and lay workers can enjoy a strong, smart, secure retirement.

Supporters & Donors

Make An Impact with a Donation

Your gifts and financial support helps ministry workers in need bridge the unexpected from now until retirement (and beyond).

Resources

Overview

Discover planning and educational tools & resources to help you navigate your financial wellness journey.

For Members & Clergy

For Members

Guides, factsheets and resources to aid you on the Road to Financial Wellness.

For Clergy

Clergy-specific resources to support your call to ministry.

For Employers

For Employers

Hiring tip sheets, tax guides and more to help you manage your employees' benefits.

Your Money Line

Pension Fund has partnered with Pete the Planner® to provide members with access to financial guides who will help answer your tough financial questions & online tools such as calculators and eLearning courses.

Stay Connected

News & Publications

Events

The Gathering

Pension Fund's biennial conference that connects pastors to learn and discuss spiritual, health & financial wellness.

Employer-Sponsored Retirement Products

Overview

As a church plan, Pension Fund is able to offer flexible and worry-free retirement options for employers and their employees. Our team of Area Directors will meet with you to discuss your needs and help you get started.

Individual Savings & Retirement Products

Overview

Whether you’re just starting out or closer to retirement, choose from a variety of products to help you reach your retirement and savings goals.

Program Applicants

Ministerial Relief & Assistance

Our relief programs meet the evolving needs of new, active, and retired clergy and their families to ensure all ministers and lay workers can enjoy a strong, smart, secure retirement.

Supporters & Donors

Make An Impact with a Donation

Your gifts and financial support helps ministry workers in need bridge the unexpected from now until retirement (and beyond).

Resources

Overview

Discover planning and educational tools & resources to help you navigate your financial wellness journey.

Your Money Line

Pension Fund has partnered with Pete the Planner® to provide members with access to financial guides who will help answer your tough financial questions & online tools such as calculators and eLearning courses.

President's Message

A Message from the President:

If you are retired and receiving a monthly pension, you are aware of some of the challenges Pension Fund faced when processing pension payments for July 1. In short, our new data system failed to produce accurate July 1 pension payments and an alternate strategy was employed to provide funds based upon the June 30 amounts. In addition to inaccurate pension payments, we had difficulty providing employers with accurate remittance invoices and were delayed in the printing and distribution of quarterly statements.

Some of the steps taken in light of the problems encountered with the new system were appropriate and helpful. Others were not as helpful. The result was that some of our pensioners were negatively impacted. I take full responsibility for authorizing the implementation of the new system and the difficulties we encountered.

My staff colleagues have been working around the clock to address and rectify issues related to the new data system. We are close to a solution that will enable us to move forward accurately and consistently. In the process, monthly pension payments have been audited to assure accuracy and, where needed, we developed appropriate procedures to resolve payment questions. We will continue work through any issues until the system meets the standards of accuracy and efficiency that you rightly expect. While problems with payments and reporting have been nettlesome, the accuracy of account balances or pension credits were never in question.

This has been an extremely frustrating and disquieting situation for you as well as for all of the Pension Fund staff. But I am extraordinarily proud of the commitment they have made to this process, often without prompting. As an example, our team of six professionals in the Call Center has worked hard to ensure your questions were answered and problems resolved. But, with nearly 6,000 pension recipients you can imagine that we encountered a massive communication challenge. To support the Call Center, other staff colleagues were pressed into service accepting calls. Even so, participants often have been unable to get connected. We apologize for any delays in assisting you.

We recognize that your trust and confidence in the Pension Fund are its greatest assets. We also know that the July 1 challenges have tarnished these. We are making every effort to correct the situation, starting with the mailing of quarterly statements on July 30 and issuing correct August 1 pension distributions. We also expect to issue accurate remittance invoices on schedule in mid-August.

Again I apologize for any concerns that these data system challenges have caused. Thank you for your patience and understanding during this period of problem solving.

Sincerely,
James P. Hamlett